Policies on this page:

I. Anti-Human Trafficking & Sexual Exploitation Policy
II. Complaint and Content Removal Policy & Procedures
III. Consumer Age Verification Policy

I. Anti-Human Trafficking & Sexual Exploitation Policy

Last Updated: March 20, 2026

This Policy explains how Treasure Island Media ("TIM," "we," "us," or "our") prevents, identifies, and responds to human trafficking, sex trafficking, coercion, forced activity, and sexual exploitation across all of our platforms, including treasureislandmedia.com and tim.store (collectively, the "Platforms").

These practices cause serious harm and are strictly prohibited. Because our Platforms are accessible globally and involve content distribution and financial transactions, enhanced safeguards are required. This Policy defines prohibited conduct, reporting procedures, enforcement actions, and cooperation standards to ensure risks are addressed quickly, consistently, and responsibly.

This Policy applies to all users, content creators, performers, third-party partners, vendors, affiliates, and all activity conducted on or through the Platforms, regardless of location. It operates as a standalone policy, independent from our Terms & Conditions and the Complaint and Content Removal Policy below.

1. Zero-Tolerance Commitment

Treasure Island Media maintains a strict zero-tolerance stance toward:

Human trafficking in any form
Sex trafficking
Sexual exploitation
Coercion or forced activity of any kind
Deceptive recruitment or fraudulent inducement
Any activity that enables, facilitates, or profits from exploitation

Violations of this Policy may result in immediate content removal, account suspension or termination, withholding of payments, and referral to law enforcement authorities and financial partners.

2. Definitions

Human Trafficking means the recruitment, harboring, transportation, provision, obtaining, patronizing, or soliciting of a person for the purpose of a commercial sex act or labor/services through force, fraud, or coercion, as defined under the Trafficking Victims Protection Act (TVPA) and applicable international law.

Sex Trafficking means inducing a person to perform a commercial sex act through force, fraud, or coercion, or inducing a person under the age of 18 to perform any commercial sex act regardless of force, fraud, or coercion.

Sexual Exploitation means actual or attempted abuse of a position of vulnerability, power, or trust for sexual purposes, including profiting monetarily, socially, or politically from the sexual exploitation of another.

Coercion means threats of serious harm to or physical restraint against any person; any scheme, plan, or pattern intended to cause a person to believe that failure to perform an act would result in serious harm or physical restraint; or the abuse or threatened abuse of the legal process.

Forced Activity means any participation in content creation, performance, distribution, or any platform-related activity that is not the result of free, informed, and voluntary consent.

3. Prohibited Conduct

The following activities are strictly prohibited on and through the Platforms:

Uploading, distributing, promoting, or facilitating any content involving trafficked or exploited individuals
Using the Platforms to recruit, advertise, or solicit individuals for trafficking or exploitation purposes
Coercing, forcing, or fraudulently inducing any person to participate in content creation or performance
Knowingly profiting from or facilitating transactions linked to trafficking or exploitation
Producing, distributing, or possessing any content depicting minors in a sexual context
Retaliating against any individual who reports suspected trafficking or exploitation
Failing to report known or reasonably suspected trafficking or exploitation encountered through the Platforms

4. Content & Creator Safeguards

Treasure Island Media implements the following safeguards to prevent exploitation:

Age and Identity Verification: All performers and content creators are subject to identity verification and age verification procedures in compliance with 18 U.S.C. § 2257 record-keeping requirements.
Consent Documentation: Written, informed consent is obtained and documented from all participants prior to any content production. Consent records are maintained and available for review.
Content Review: All content published on the Platforms is subject to review to identify and remove material that may involve trafficking, exploitation, or non-consensual activity.
Ongoing Monitoring: We monitor platform activity, user reports, and transaction patterns for indicators of trafficking or exploitation.

5. Reporting

Anyone who suspects or becomes aware of human trafficking, sex trafficking, sexual exploitation, or any form of coercion or forced activity connected to the Platforms should report it immediately.

How to report:

Email: compliance@treasureislandmedia.com
Contact form: Use the contact form on the applicable Platform

Reports may be submitted anonymously. All reports will be reviewed promptly and treated with the highest level of confidentiality to the extent permitted by law.

External reporting resources:

National Human Trafficking Hotline: 1-888-373-7888 or text "HELP" to 233733 (BeFree)
FBI Tips: tips.fbi.gov
National Center for Missing & Exploited Children (NCMEC): missingkids.org or 1-800-843-5678

6. Enforcement

When a report is received or a potential violation is identified, Treasure Island Media will:

Promptly investigate the matter
Immediately remove any content reasonably believed to involve trafficking or exploitation during the investigation
Suspend or terminate the accounts of any users, creators, or affiliates found to be in violation
Withhold any pending payments associated with violating accounts or content
Preserve all relevant records and evidence
Report confirmed or suspected violations to appropriate law enforcement authorities
Notify financial partners and payment processors as required

Enforcement actions may be taken at TIM's sole discretion and without prior notice. Reinstatement of terminated accounts is not guaranteed and will be evaluated on a case-by-case basis.

7. Cooperation with Authorities & Financial Partners

Treasure Island Media cooperates fully with law enforcement agencies, government authorities, and financial/payment partners in the investigation and prosecution of trafficking and exploitation. This includes:

Responding to lawful requests for information and evidence
Providing records and data as required by law or regulation
Participating in industry initiatives to combat trafficking and exploitation
Maintaining compliance with Visa's Integrity Risk Program (VIRP) and all applicable card brand requirements

8. Training & Awareness

TIM personnel involved in content review, user support, and compliance functions receive training on recognizing indicators of trafficking and exploitation, proper reporting procedures, and the requirements of this Policy.

9. Policy Updates

This Policy is reviewed and updated periodically to reflect changes in law, regulation, industry standards, and best practices. Material changes will be posted on the Platforms with an updated effective date. Continued use of the Platforms following any update constitutes acceptance of the revised Policy.

II. Complaint and Content Removal Policy & Procedures

Last Updated: May 5, 2026

This document sets out our complaints policy. If you are a User of treasureislandmedia.com, this Complaints Policy forms part of your agreement with us.

1. Who We Are and How to Contact Us

treasureislandmedia.com is operated by TIMGlobal Inc.

2. Interpretation

In this Complaints Policy, defined terms have the same meanings given to them in the Terms and Conditions. In addition, the term "business days" means any day which is not a Saturday, Sunday or public holiday in the USA.

3. Who Can Use This Complaints Policy

Whether or not you are a User of treasureislandmedia.com, you can use this Complaints Policy to alert us to any complaint which you have relating to treasureislandmedia.com.

4. How to Make a Complaint

If you have a complaint about treasureislandmedia.com (including any complaint about Content appearing on treasureislandmedia.com, or the conduct of a User), please submit your complaint by completing our online form. You are required to complete all mandatory fields, provide a description of your complaint and, if your complaint relates to Content, the URL for the Content to which your complaint relates.

5. How We Will Deal with Complaints of Illegal or Non-Consensual Content

Following receipt of your complaint of illegal or non-consensual Content:

We will take such steps as we consider to be appropriate to resolve your complaint within 5 business days;
If we require further information or documents from you, we will contact you to let you know;
We will in good faith investigate your complaint and take the following action:
- If we are satisfied that the Content is unlawful or non-consensual, we will immediately remove such Content, and we will notify you of our decision by email or other electronic message;
- If we are satisfied that the Content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message.
Any dispute regarding our decision on non-consensual content will be submitted by us to a neutral arbitration association at our expense.

6. Appeals Process

If you disagree with our decision regarding a complaint or content removal request, you may submit a written appeal to compliance@treasureislandmedia.com within 30 days of our decision. Your appeal should include the original complaint reference, the basis for your disagreement, and any additional supporting information.

We will acknowledge your appeal within 5 business days and conduct an internal re-review by a different reviewer than the one who issued the original decision. If we are unable to resolve the disagreement to your satisfaction following our internal review, the dispute will be submitted by us to a neutral arbitration association for binding resolution, at Treasure Island Media's expense.

7. How We Will Deal with Complaints Related to Copyright Infringement

Complaints related to copyright infringement must be submitted in accordance with our DMCA Policy, and we will respond to copyright infringement complaints as set out in such policy.

8. How We Will Deal with Other Complaints

Following receipt of other complaints (including complaints related to other breaches of our Acceptable Use Policy):

We will take such steps as we consider to be appropriate to investigate your complaint within a timescale which is appropriate to the nature of your complaint;
If we require further information or documents from you, we will contact you to let you know;
We will in good faith take such actions as we consider appropriate to deal with the issue which your complaint has raised. If you have complained about Content which appears on treasureislandmedia.com and we are satisfied that the Content otherwise breaches our Acceptable Use Policy, we will act quickly to remove such Content;
We are not obligated to inform you of the outcome of your complaint.

9. Unjustified or Abusive Complaints

If you are a User of treasureislandmedia.com, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your User account.

10. Submit a Complaint

To submit a complaint, please click the following link and complete the form:

Content Removal Form

III. Consumer Age Verification Policy

Last Updated: March 19, 2026

To comply with state laws and regulations regarding age verification for accessing certain content on our website, we have implemented measures to block access from states that require age verification. This ensures that we operate within the legal framework and protect our users.

Contact Information

For any questions or concerns about these policies, please contact us at:

Email: legal@treasureislandmedia.com
Phone: 877-553-8181
Compliance: compliance@treasureislandmedia.com

Treasure Island Media (TIMGlobal Inc.)
San Francisco, California

For more detailed information on age verification legislation, visit Free Speech Coalition.